Service Manager

Job Category: Care Services Manager
Job Type: Full Time Permanent
Job Location: Oswestry

Our client is seeking a Service Manager to provide senior leadership for their Children’s Home in Oswestry.
They are looking for someone who is dedicated and caring, with the passion to provide exceptional care.

Children’s Social Care is changing, improving, and developing and we are looking for the perfect candidate to evolve with us.

Salary: £48,000 per annum.

Job type: Full-time, Permanent – Monday to Friday with some weekend availability required.


  • 30 days holiday – bank holiday inclusive
  • £1000 welcome bonus
  • £1000 bonus on successful registration with Ofsted
  • Company pension scheme
  • Excellent training and career progression opportunities
  • Onsite parking
  • Full induction
  • Relaxed and friendly atmosphere

Our client provides safe and nurturing environments for children who are unable to live with their families, recognising that their emotional wellbeing is just as important as their physical health.

The day-to-day responsibilities:

  • Oversee the daily operation of the home, ensuring the safety and wellbeing of the children under their care.
  • Develop and maintain policies, procedures, and practices to ensure compliance with relevant legislation, regulations, and standards.
  • Supervise and support the staff team / care workers, ensuring they deliver high-quality care to children, including emotional and practical support.
  • Foster positive relationships between staff, children, and families, ensuring the best outcomes for each person’s long-term care and development.
  • Manage budgets and resources effectively, ensuring that the home is financially stable and well-maintained, with all equipment and facilities kept in good order.
  • Uphold the values and mission of the organisation, promoting the rights, autonomy, and dignity of all those under their care.
  • Maintain accurate records and reports, including activities, incidents, and any necessary paperwork such as assessments and plans.
  • Ensure regular meetings are held with children, young people, and staff to review and monitor quality of care.
  • Initiate joint working with external agencies to ensure the provision of services that meet the needs of individuals and promote their social inclusion.

About you:

  • Level 5 Diploma in Leadership and Management (Residential Childcare) or equivalent is desirable.
  • Excellent knowledge of current legislation, including The Children’s Homes England Regulations 2015, Quality Standards 2015, the Children’s Act 1989, Children Act 2004, Supported Accommodations Regulations 2023 and other relevant legislation related to residential children’s homes.
  • The ability to manage challenging, and stressful situations, remain calm whilst inspiring your children and team through the difficult situation.
  • Have the ability to maintain good monitoring of Quality and Assurance across your service.
  • The ability to provide inspirational leadership to your team, supervising and leading your team. Whilst maintaining good communication at all levels.
  • Experience of working in a multi-disciplinary team including commissioners and external professionals / parents.
  • The confidence and ability to lead an Ofsted inspection, aspiring to achieve a GOOD or Outstanding outcome.
  • The ability to nurture and support your team to achieve excellence for the children.
  • The flexibility to ensure that your service is appropriately supported during evenings, weekends, and bank holidays. This may require you to be hands on to support your team as required by the needs of the service.
  • Experience in a senior leadership role in a residential children’s home.
  • Driver with access to your own vehicle

Job Types: Full-time, Permanent

Pay: £48,000.00 per year


  • Employee mentoring programme
  • On-site parking


  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Signing bonus


  • Residential Childcare: 1 year (required)


  • Level 5 Diploma in Leadership and Management (preferred)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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